This White Paper, based on a talk given by Mydex CIC in Korea, outlines the key design principles that are needed if our society and economy is to unleash the full benefits of personal data via a fit-for-purpose data economy.
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This Mydex CIC White Paper outlines a better way for service providers to provide their services and
for citizens to access these services, helping to reduce friction, effort, risk and cost for
both sides, while delivering better outcomes. It is based on research conducted for Scottish
Government and operational capabilities developed by Mydex CIC.
We believe the way forward
described in this White Paper represents a practical, low cost, low risk way to transform the ways
in which our society and economy collect and use personal data to unleash its full potential.
Mydex has developed a personal data logistics infrastructure that addresses fundamental problems relating to collection and use of personal data. Its new approach has worldwide potential to unleash the full potential of personal data for individuals, service providers, communities and the economy.
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By introducing person-centred data infrastructure, the social care sector can directly improve the lives of over 230,000 Scots who access social care, the wellbeing of their loved ones and those who provide support to them, whilst increasing the efficiency of service delivery overall.
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Our solution helps individuals collect and share the data they need, safely, in digital form, so that data processes can be automated and data can be collected once but used many times.
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Mydex is providing a new layer of infrastructure that enables safe, easy efficient data sharing between individuals and service providers, enhances the ability to gain new insights from data combined from multiple sources, and unleashes order-of- magnitude reductions in cost, effort, friction and risk for both individuals and service providers.
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The ‘Smart Entitlement Strategy’ proposed in this report identifies a simple way forward that can improve service quality while radically reducing friction, effort, risk and cost for both service providers and citizens.
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The aim of the Digital Identity Scotland (DIS) programme is to develop and implement a new way for people in Scotland to prove their identity when they access public services. This would enable individuals to create a digital identity, which then can be used and re-used for secure access to personalised services from public service providers.
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The UK needs fundamental structural reform if it is to realise the full personal, social and economic potential of personal data in a digital economy. Data portability opens a door to achieving this structural change. Done well, it can open up rich, exciting opportunities for value creation, innovation and growth. But done badly, the harms it creates could outweigh the benefits. Policy makers and regulators have the opportunity to do data portability well using services and infrastructure that already exists. They can and should seize this opportunity.
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The value of our personal data is much higher than we have realised so far. It will form the backbone and the lifeblood of our use of the internet in years to come. But the way we currently deal with it is not working. To realise the full value of our data, we can start with a few realistic, achievable changes.
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Mydex CIC collaborated with design researchers from the DHI Design Team and, health professional, Dr Jamie Hogg from NHS Grampian, to explore and develop the Backpack idea with people living with Multiple Sclerosis (MS) along with health and social care staff. People living with MS were identified as highly knowledgeable co-design participants, due to the complex and progressive nature of the condition, requiring many different interactions with public services. The aims of the project were to explore how people living with MS would like to manage their personal information in order to improve the experience of accessing services, and understand the potential of the Backpack to support health and care professionals to deliver more integrated and person-centred care. This report outlines the outcomes of of that co-design process.
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By enabling verified attributes to be shared within a trusted framework, customer journeys can be streamlined, interactions improved, processes simplified and the risks related to data sharing reduced.
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Third sector organisations are facing unparalleled challenges. Mydex Personal Data Stores provide a trusted and highly secure platform for engagement and operations that deliver reduced operating costs and increased engagement, satisfaction and agility of response.
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Our current approach to collecting and using personal data is dysfunctional. Personal Data Stores represent a fundamental breakthrough in personal information management.
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