During Mydex’s research and development phase, its proof of concept, community prototype and academic research, what was crystal clear was that individuals quickly saw the benefits of using a personal data store for reasons of convenience and utility.
From an organisation’s perspective the picture was more complicated. Traditional investment and decision making processes required solid business-case models, return on investment evidence and a clear plan of how to embrace this new form of engagement.
Mydex worked with a number of organisations across multiple sectors to model the financial and organisational implications of adopting the Mydex platform. This work produced an easy to use return-on-investment model that organisations can use to understand where the benefits will come from and by when.
It is developed to cover a range of specific customer facing processes and sectors. Mydex will shortly make the ROI toolkit available on line. This will allow anyone to model the benefits of make a connection, and see how it will transform internal processes, operational effectiveness and insight.
Mydex has also developed an easy-to-follow organisational journey which maps out the specific steps needed to implement a connection to the Mydex platform.
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